About Us

Welcome to Haloocom, Where Possibilities are Limitless

Haloocom

“Hello” or “Hola” & sometimes “Haloo”, the word that we use at least once a day. Spells different yet its meaning & expression remains same world over. This is the inspiration behind the brand name – Haloocom

15+
Products
18+
Applications
100K+
Happy Userbase
5+
Countries

Empowering Businesses Through Innovative Communication Solutions

Technology Arm of Estontec Group with over 1200+ customers around the globe, registered offices in Singapore, UAE (Mainland Dubai), major cities in India. Haloocom specializes in AI-Voice Tech & Enterprise communication system with its services spun across 3 continents. Its Innovation like HEXA AI, Decode AI, Echo AI is leading the AI Paradigm shift. At Haloocom – Possibilities are Limitless.

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Our Mission

At Haloocom, our mission is to empower businesses with cutting-edge communication tools that enhance productivity, streamline operations, and cultivate meaningful connections. We believe that effective communication is the cornerstone of success in today’s fast-paced business world.

Our Core Values

Innovative Technology

We leverage the latest technologies to deliver solutions that are not only effective but also future-proof

Commitment to Quality

We uphold the highest quality standards in all we do, from product development to customer support

Customer-Centric

We put our clients at the heart of everything we do, ensuring that our solutions are tailored to their specific needs

Proven Track Record

With proven success across industries, we are a trusted partner for businesses seeking to enhance communication

Compliance & Certifications

Haloocom operates on Global Standards and Processes to provide top notch customer experience and security. Both the aspects (CX and Information Security) are taken into deep consideration and is engineered into the DNA of Haloocom. Below are the QMS and ISMS policies of Haloocom

ISO 27001 :2013 certification

27001 :2013

Information Security Management System (ISMS)

ISO 9001 :2015 certification

9001 :2015

Quality Management System (QMS)

What We Do

We specialize in providing advanced communication solutions that cater to the diverse needs of modern businesses.

Unified Communication

Seamless integration of voice, video, messaging, and collaboration tools

Contact Center Solutions

Enhance customer experience with intelligent routing, analytics, and CRM integrations

AI-Powered Voice Bots

Automate customer interactions with natural, human-like conversations

Omnichannel Solution

Deliver consistent, personalized experiences across all communication channels.

Location Tracking

Optimize operations with real-time, precise location data

Meet Our Team

Our team is our greatest asset. We are a diverse group of passionate professionals, each bringing unique skills and perspectives to the table. From our engineers and developers to our customer support and sales teams, every member of the Haloocom family is committed to driving innovation and delivering excellence.

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Haloocom Annual Festival

Haloocom Annual Festival 2025
Haloocom Annual Festival 2023
Haloocom Annual Festival 2022

Game On : Explore Our Team's Sports Highlights - 2024

Game On : Explore Our Team's Sports Highlights - 2024

Sports Highlights - 2023

Carrom
Cricket

Our Presence

Haloocom has 2 state of the art Global Technical Support Centers that operate round the clock 24×7.

World map showing telecom coverage in USA, UAE, India, Nigeria, Ghana, Kenya, Singapore, Philippines.

Ready to Rebuild Your Customer Operations?

Connect with our enterprise solutions team to see how ICX can cut your cost-per-contact by 60% while boosting customer CSAT.