Powerful Crm Dialer
Connect plus CRM dialer is a step ahead of any standard CRM Offering. It provides users with the power of CRM tools with different modules like Sales, Marketing & Support, loaded with Voice Call & Video Chat with Customers at a Click of a button. The best part of this solution is that it captures all the data related to Customer data points from Voice File recordings to Video Chat recordings. The Entire Lifecycle of a Customer Relationship Management Process is captured in Connect plus that can be used for performance metrics, audit, or quality purposes.
Haloocom launched Connect Plus with a vision to make it affordable, easy to use, feature-loaded for a Startup to an SME.
CRM Modules
Sales
Marketing
Supoort
Activities
Sales
- Lead Management
- Billing Management
- Contract Management
- Document Management
- Real-time Dashboard
- Social Media Integration
Marketing
- Campaign Management
- Budget, RoI Tracker
- Newsletter Management
- Email Management
- Social Media Integration
- Realtime Dashboard
Supoort
- Case Management
- Project Management
- Knowledgebase
- Email Notification
- Social Media Integration
Activities
- Meetings, VC, Calls Management
- Task Management
- Notes Management
- Scheduler & Reminder
Features
Voice Call
- Initiate Call directly from Connect Plus CRM.
- Get Inbound Call Customer data Pop Up.
- IVR with Multiple Queue Management.
- Predictive Dialing.
- Robo Voice Calling.
Video chat
- Initiate Video Chat directly from Connect Plus CRM
- Web-based – No Additional App to be installed
- Video Chat Recordings
- End to End Encryption with Enhanced Security Settings
Social Media
- Whatsapp Chat Integration
- Whatsapp Chat BOT Integration
- Facebook Leads/Contact Integration
- Instagram Leads/Contact Integration
- Indiamart, Justdial, Yellowpages Integration
FAQ's
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