INTEGRATE YOUR OFFICE APPLICATION SUITES
WITH HALOO CONNECT
CRM, ERP, TICKET MANAGEMENT, CHAT
How CTI Integration can Help you
With Haloocom Computer Telephony Integration (CTI), you can integrate your telephone system with office Computer networks. With CTI, you can unify all communication channels and applications giving you a centralised control under one interface. CTI can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.
Benefits of CTI Integration
Boost Agent Productivity by 3X
Automate Manual Telephonic functions. Perform tasks like transferring calls, on-call meetings and call holding activities directly from the office applications.
Seamless Data Transfer
Seamless Data transfer between Haloocom & your CRM. Detailed Telephony reports & Voice file tagging. Improve Collaboration between various departments.
IVR Integration
Integrate Haloocom IVR with your Existing CRM for enhanced automated customer service. Effectively route calls for better customer experience and faster ticket closure rates.
Pop Up Functionality
Improve your agent’s response rate with CTI Popup functionality. Your agent will get instant pop up even if they have opened up multiple tabs.
We Cover a Wide range of Popular Office Suites. Seamlessly integrate your Favoured Office Applications with Haloo Connect.
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