Automated Call Center Software In Nigeria
Haloocom Premium Featured Call Center Software Solution To Support & Improve Your Customer Experience.
Haloocom Call Center Software In Nigeria
Choose What your business needs
On-premise Service
The Entire Product at your Office
We have a range of products starting with 10 to 240 agents – with an option to upgrade to another 1024 agents, that can be implemented within your office/premises network. Haloocom has set 50+ predefined APIs for swift integration with any third-party application, like CRM, ERP, Ticketing application.
Business Cloud Service
UCaaS – Unified Communication as a Service
Haloocom’s Business Cloud Solution offers End End Managed service for Contact Centres. We can set up the entire Call center (Inbound | Outbound | Blended) in less than 48 hours for agents ranging from 10 to 10000. Features like Haloocom’s Global Media transcoders & WAF for premium plans ensure Data Encryption.
Work From Home Solution
In the wake of COVID-19, a lot of companies aren’t able to run their operations. With WFH Solution from Haloocom. This enables your employees to work with their smartphones and laptops from their remote places.
Top Features Of Our Call Center Software
Predictive Dial Out Algorithm
High Density Call Queue Mgmtm
Live Report Dashboard with Notifications
Call Recording
Sticky Agents
WhatsApp Notifications
Auto MIS Mail Notifications
Integrated Instant Chat
Crm Integration With Call Center Software
Now integrate your office application suites with haloo connect call center dailer software
Haloocom CRM integration can lead to better team collaboration between various departments while also enabling advanced telephony functions such as Call Routing, Recording and Combined Analytics for better feedback.
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Posted onMarch 2, 2021March 16, 2024
BONELA BOTSWANA
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Posted onFebruary 26, 2021March 16, 2024
The vast influence of Artificial Intelligence in Telecom industries
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COUNTRIES SERVED
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CLIENTS SERVED
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AGENTS SERVED
7000 K+
WFH AGENTS SERVED
1000 K+